EasyClaimEasyClaim · About the service
Understand your passenger rights without studying the law
EasyClaim helps passengers understand which rights may be relevant after a delay, cancellation or denied boarding. The applicable rules depend on the route, operating carrier and circumstances. The service is completely free. There is no fee, payment or commitment, even if compensation is received.
BEFORE YOU START
Your rights at a glance
Delay
A significant arrival delay on some flights may give rise to compensation or assistance, subject to the applicable rules and exceptions.
What to keep: Booking confirmation, boarding pass, arrival time and airline messages.
Cancellation
You may be offered a refund, rerouting or another flight. The notice date can also matter; short notice alone does not guarantee compensation.
What to keep: Cancellation notice, alternative offered and expense receipts.
Denied boarding
In some cases, a passenger who arrived on time with valid documents may be entitled to assistance or a choice of remedies.
What to keep: Boarding pass, booking confirmation and the reason given at the airport.
Official sources
Check which rules apply to your route and circumstances in the original sources.
How it works
Enter basic flight details. The tool gives an initial assessment and a draft you can review. You decide whether and how to contact the airline yourself.
What we check
Route, operating carrier, arrival time, event type and possible exceptions. EU261, UK261 or Israeli aviation law may be relevant, depending on the facts.
Documents and privacy
Flight details are enough for the eligibility check. If you like, register and keep your documents in your account so they are ready when you submit. Keep your originals too.
Free self-service tool
We help you check your eligibility and prepare a clear request to the airline. You submit it yourself through the airline's official channel.
This service is not a law firm and does not replace individual legal advice.