EasyClaimCheck eligibility
Add flight details and receive an initial assessment.
Free pilot
From a disrupted flight to a clear request
Flight delayed or cancelled?Money may be owed to you.
We help you check your eligibility and prepare a clear request to the airline. You submit it yourself through the airline's official channel.
Don't remember the flight number? Search by route and dateAt the airport? Start a two-detail checkScan boarding pass
Point at the barcode or the whole pass. Confirm the details and we’ll fill the flight fields.
Scanning happens only on your device. The image is not sent to us or any third party and is discarded after extraction.
A free self-service tool. Check eligibility, prepare a personal request and submit it yourself — no charge or commitment.
From a disrupted flight to a clear money claim
ELIGIBILITY SIMULATOR
What happened to your flight?
DelayedTLV CDG
Where were you flying?
Example possible compensation
- Israeli Aviation Services Law: under 8 hours (until then: meals, and from 5 hours a ticket refund)
- EU Regulation 261 (EU261): ₪1,384 · arrival 3+ hours late, flight from Europe or on a European airline
One event is compensated under one law: whichever gives more. The amount in the selected currency is an estimate using an indicative exchange rate. The tool is completely free; you submit your request yourself.
Example only · eligibility and amount depend on flight facts, the cause and applicable law
Start your compensation check
Distance alone cannot determine eligibility. Enter what you know and carry it into your flight check.
Compare scheduled and actual arrival in the same destination time zone, including the date if you crossed midnight. Departure delay is separate from arrival delay.
The route and operating carrier determine which rules may apply. We do not assume every flight is covered by EU261.
Use the local date at the origin on your booking. Leave blank if unknown.
What can we check now?
Amount not yet determined
Arrival delay is still unknown. We will not use departure delay in its place.
For an individual check, complete:
- Recognised origin airport
- Recognised destination airport
- Valid flight number
- Valid flight date
- Arrival delay (when known)
The full check considers the route, applicable rules, operating carrier, circumstances and incident details. This does not establish entitlement.
Continue to flight checkYou can also scan a boarding pass in the full check.
Free check and information → prepare a letter and airline link → you submit it yourself. Nothing is sent automatically.
Flight status · Ben Gurion…
Guides
Before you check: what to know about the airline, the airport and the law.
A clear self-service process
Three steps to get started
Prepare the letter and documents
Get a ready letter to the airline and a document checklist. You can keep them in your account.
Submit it yourself
Send the request through the airline's official form. We do not contact the airline on your behalf.
Israel and Europe
You may be entitled to more than you think
Your rights may include financial compensation, expense reimbursement or care services — depending on the route, length of delay, notice and circumstances.
Significant delayWe assess the actual arrival time, not only the departure time.
Cancellation or denied boardingWe also assess notice and alternatives that were offered.
A simpler path
On your own, with a useful tool
WhatWithout a toolWith EasyClaim
Flight assessmentCollect the details yourselfStructured initial assessment
Request draftWrite it yourselfEditable draft to copy
SubmissionYou submit to the airlineYou submit to the airline
Cost of the eligibility toolNo toolFree
Common questions
Does EasyClaim cost anything?
No. The self-service tool is completely free, with no fee even if you receive compensation.
Do you submit to the airline?
You can submit the draft yourself. For further guidance, register and upload documents in your account. Preparing a draft or uploading a document does not send it to the airline.
Is compensation guaranteed?
No. The assessment is preliminary and depends on verified facts and applicable law.
Flight + money
Check eligibility — completely free
Check your situation and prepare a personal request. No commitment.