Eligibility check

Check your compensation eligibility

Four details are enough to start.

1. Flight details
2. Eligibility estimate
3. Prepare a request

Free self-service tool. No fee.

Scan boarding pass

Point at the barcode or the whole pass. Confirm the details and we’ll fill the flight fields.

Scanning happens only on your device. The image is not sent to us or any third party and is discarded after extraction.

The check costs nothing
No sign-up
4 details and done

Flight detailsFlight numberAirline (Optional)

Flight datePassengersWhat happened?What reason did the airline give?We do not classify the reason automatically; the airline's explanation still needs checking.Arrival delay in hoursFor cancellations or denied boarding: how many hours late you reached your destination on the alternative flight. Leave 0 if there was none.Connecting flight? Next flight number (Optional)

Route details

Choose the airport you departed from and your final destination (including connections). The route decides which law applies and the amount.

Origin

Destination

Don't remember the flight number?

Enter origin, destination, date and approximate departure time. We search the Ben Gurion board (today and upcoming flights only); for a past flight, continue manually.

Approximate departure time

Initial result only; final eligibility depends on verified flight data and documents.